Tetra Pond FilterStart activates the pond filter after winter or when setting up a new pond and extends the intervals between cleaning. It contains a mix of highly active filter bacteria, which break down harmful substances, and sludge-reducing cleaning bacteria.

Effective and beneficial bacteria in the filter are important for maintaining a healthy biological balance and good water quality. The living filter bacteria reduce the pollutants (ammonium and nitrite) in the pond. Special cleaning bacteria break down organic substances in the filter caused by fish waste and foliage in the pond water. These biological breakdown processes prevent decay.

As well as its positive effect on water quality, the product increases the pond filter’s service life, extending the intervals between cleaning. Tetra Pond FilterStart has a purely biological effect. This makes it perfect for pond care and preventing contamination in the filter, particularly when the pond season starts in the spring and after filter cleaning or following medical treatment.

Tetra Pond FilterStart Bacteria is available in 2 sizes:

• Tetra Pond FilterStart 500ml treats ponds up to 5,000 litres
• Tetra Pond FilterStart 1000ml treats ponds up to 10,000 litres

Application
Add 100ml of FilterStart for every 1000 litres (220 gallons) of pond water.

Cut Off Time

Order by 2pm for same day dispatch - Monday to Friday (Excluding Bank Holidays)

Please Note: Direct/Palletised Delivery items may take longer.

Orders Under £49

Standard Delivery (2-3 working days) - £3.99
Express Delivery (1-2 working days) - £5.99.

Orders Over £49

Standard Delivery (2-3 working days) - FREE!
Express Delivery (1-2 working days) - £2.99.

Timeframes are for standard mainland UK addresses only excluding NI, Scottish Highlands & Islands.

Palletised Deliveries

Some large oversize products, typically items weighing more than 30kg, may require delivery via pallet and as such will arrive as a kerbside delivery only. The drivers in these instances are unfortunately not permitted to assist with the pallet beyond the drop off, and cannot aid in bringing packages into the property.

Pond Planet will contact you to book in delivery on a suitable working day. Delivery will generally take place between 9am and 5pm. To ensure there are no delays with delivery, please include a contact number when placing the order.

Pond Plant Deliveries & Surcharge

Pond plants are subject to a £5.00 delivery surcharge. Pond plants are sent directly from our supplier to make sure the plants you receive are fresh and in great condition. There is no limit on how many you can order for a single delivery charge. This charge is in addition to any other carriage costs for items sent directly from Pond Planet. Please allow 5 -10 working days for delivery.

Returns

If for any reason you are not satisfied with your purchase from Pond Planet, you may return the product(s) to us within 14 days of the purchase date for a refund or exchange.

Goods must be returned in perfect and unused condition, in their original packaging. The buyer must ensures that the goods are securely and adequately packed to avoid damage and the purchaser pays all postage costs. We recommend that products are returned by recorded delivery or by a carrier that requires a signature. Pond Planet accepts no responsibility for goods returned to us unless signed proof can be provided.