Tetra Pond AquaSafe offers instant and lasting pond protection through a special combination of active ingredients to provide safe pond water for your fish.

From time to time, you will need to top up your pond with tap water, as water is removed during routine care procedures such as water changes or simply via the natural process of evaporation. However, since our tap water is intended for human consumption, it contains chlorine to eliminate any germs in the water. Furthermore, it can also contain heavy metals, which are harmless to humans, but toxic for fish. Both chlorine and heavy metals will make fish feel uneasy in their surroundings and will cause them damage in the long-run. Tetra Pond AquaSafe rapidly and effectively neutralises these harmful substances and also adds essential substances such as minerals and iodine to the water.

Tetra Pond AquaSafe is available in 3 sizes:

• Tetra Pond AquaSafe 250ml treats ponds up to 5,750 litres
• Tetra Pond AquaSafe 500ml treats ponds up to 11,500 litres
• Tetra Pond AquaSafe 1000ml treats ponds up to 23,000 litres

Application
Add 50ml of AquaSafe for every 1000 litres (220 gallons) of pond water.

Cut Off Time

Order by 2pm for same day dispatch - Monday to Friday (Excluding Bank Holidays)

Please Note: Direct/Palletised Delivery items may take longer.

Orders Under £49

Standard Delivery (2-3 working days) - £3.99
Express Delivery (1-2 working days) - £5.99.

Orders Over £49

Standard Delivery (2-3 working days) - FREE!
Express Delivery (1-2 working days) - £2.99.

Timeframes are for standard mainland UK addresses only excluding NI, Scottish Highlands & Islands.

Palletised Deliveries

Some large oversize products, typically items weighing more than 30kg, may require delivery via pallet and as such will arrive as a kerbside delivery only. The drivers in these instances are unfortunately not permitted to assist with the pallet beyond the drop off, and cannot aid in bringing packages into the property.

Pond Planet will contact you to book in delivery on a suitable working day. Delivery will generally take place between 9am and 5pm. To ensure there are no delays with delivery, please include a contact number when placing the order.

Pond Plant Deliveries & Surcharge

Pond plants are subject to a £5.00 delivery surcharge. Pond plants are sent directly from our supplier to make sure the plants you receive are fresh and in great condition. There is no limit on how many you can order for a single delivery charge. This charge is in addition to any other carriage costs for items sent directly from Pond Planet. Please allow 5 -10 working days for delivery.

Returns

If for any reason you are not satisfied with your purchase from Pond Planet, you may return the product(s) to us within 14 days of the purchase date for a refund or exchange.

Goods must be returned in perfect and unused condition, in their original packaging. The buyer must ensures that the goods are securely and adequately packed to avoid damage and the purchaser pays all postage costs. We recommend that products are returned by recorded delivery or by a carrier that requires a signature. Pond Planet accepts no responsibility for goods returned to us unless signed proof can be provided.