Oase AquaActiv Safe&Care - Pond Dechlorinator immediately binds and neutralises chlorine and dangerous heavy metals, making tap water safe for fish and other pond inhabitants. Tap water or well water is often burdened with chlorine or heavy metals, such as copper, lead or zinc which are dangerous and potentially toxic to fish. Thus what is assumed to be fresh water is often not safe for fish and other pond inhabitants. Oase Safe&Care should therefore be added each time the pond is refilled and each time significant proportions of the pond water is replaced.

AquaActiv Safe&Care contains natural bio protective colloids which strengthen the gills and mucous membrane of the fish and thus protects them against injury and illness. Other benefits include a stabilised pH and the creation of optimum water conditions for filter bacteria to colonise and thrive. The treatment can also be used after medication to remove any remaining residue.

Application:
Apply Safe&Care regularly every time the pond water is changed or refilled or following completion of medicinal treatment. Add 50ml of Safe&Care for every 1,000 litres of fresh water. For optimum distribution in the pond, dissolve in advance in a watering can filled with water. Must not be used at the same time as other remedies as this may inhibit their effect if administered in parallel.

Cut Off Time

Order by 2pm for same day dispatch - Monday to Friday (Excluding Bank Holidays)

Please Note: Direct/Palletised Delivery items may take longer.

Orders Under £49

Standard Delivery (2-3 working days) - £3.99
Express Delivery (1-2 working days) - £5.99.

Orders Over £49

Standard Delivery (2-3 working days) - FREE!
Express Delivery (1-2 working days) - £2.99.

Timeframes are for standard mainland UK addresses only excluding NI, Scottish Highlands & Islands.

Palletised Deliveries

Some large oversize products, typically items weighing more than 30kg, may require delivery via pallet and as such will arrive as a kerbside delivery only. The drivers in these instances are unfortunately not permitted to assist with the pallet beyond the drop off, and cannot aid in bringing packages into the property.

Pond Planet will contact you to book in delivery on a suitable working day. Delivery will generally take place between 9am and 5pm. To ensure there are no delays with delivery, please include a contact number when placing the order.

Pond Plant Deliveries & Surcharge

Pond plants are subject to a £5.00 delivery surcharge. Pond plants are sent directly from our supplier to make sure the plants you receive are fresh and in great condition. There is no limit on how many you can order for a single delivery charge. This charge is in addition to any other carriage costs for items sent directly from Pond Planet. Please allow 5 -10 working days for delivery.

Returns

If for any reason you are not satisfied with your purchase from Pond Planet, you may return the product(s) to us within 14 days of the purchase date for a refund or exchange.

Goods must be returned in perfect and unused condition, in their original packaging. The buyer must ensures that the goods are securely and adequately packed to avoid damage and the purchaser pays all postage costs. We recommend that products are returned by recorded delivery or by a carrier that requires a signature. Pond Planet accepts no responsibility for goods returned to us unless signed proof can be provided.