Domestic tap water can contain various substances which are harmful to pond life, the most dangerous of these being chlorine and chloramine. NT Labs Aquasure safely neutralises Chlorine, chloramine and heavy metals from tap water making it safe for your fish and other pond inhabitants. Aquasure is harmless to plants and does not have a detrimental effect on nitrifying bacteria. Aquasure also contains a special colloid which mimics the mucus coating on the fish, this is useful when transporting fish and has been reported to reduce stress and the possibility of disease.

NT Labs Aquasure - Tap Water Chlorine Remover Dose Rate:
- 250ml treats up to 1,000 gallons (4,550 litres)
- 500ml treats up to 2,000 gallons (9,100 litres)
- 1000ml treats up to 4,000 gallons (18,200 litres)

Simply apply the correct dosage to the pond using the measure provided.

Cut Off Time

Order by 2pm for same day dispatch - Monday to Friday (Excluding Bank Holidays)

Please Note: Direct/Palletised Delivery items may take longer.

Orders Under £49

Standard Delivery (2-3 working days) - £3.99
Express Delivery (1-2 working days) - £5.99.

Orders Over £49

Standard Delivery (2-3 working days) - FREE!
Express Delivery (1-2 working days) - £2.99.

Timeframes are for standard mainland UK addresses only excluding NI, Scottish Highlands & Islands.

Palletised Deliveries

Some large oversize products, typically items weighing more than 30kg, may require delivery via pallet and as such will arrive as a kerbside delivery only. The drivers in these instances are unfortunately not permitted to assist with the pallet beyond the drop off, and cannot aid in bringing packages into the property.

Pond Planet will contact you to book in delivery on a suitable working day. Delivery will generally take place between 9am and 5pm. To ensure there are no delays with delivery, please include a contact number when placing the order.

Pond Plant Deliveries & Surcharge

Pond plants are subject to a £5.00 delivery surcharge. Pond plants are sent directly from our supplier to make sure the plants you receive are fresh and in great condition. There is no limit on how many you can order for a single delivery charge. This charge is in addition to any other carriage costs for items sent directly from Pond Planet. Please allow 5 -10 working days for delivery.

Returns

If for any reason you are not satisfied with your purchase from Pond Planet, you may return the product(s) to us within 14 days of the purchase date for a refund or exchange.

Goods must be returned in perfect and unused condition, in their original packaging. The buyer must ensures that the goods are securely and adequately packed to avoid damage and the purchaser pays all postage costs. We recommend that products are returned by recorded delivery or by a carrier that requires a signature. Pond Planet accepts no responsibility for goods returned to us unless signed proof can be provided.