The Happy Pet Twist-Tee Ball provides an environmentally friendly dog toy, that has been created to look after the health of your dog's teeth and gums whilst also providing hours of play.

The colourful Twist-Tee Ball dog toy from the Happy Pet Twist-Tee range, is manufactured using recycled cotton. This means the colours can vary from product to product making each ball wonderfully unique due to the recycled materials.

The Twist-Tee dog toy range is machine washable, so they can be washed at any time, to always ensure that your dog toys are clean for your pet. The recycled material and colours, both give the ball a unique and modern feel, and help to distinguish the look of the toy.

Customer Note
The Twist-Tee Ball dog toy has been designed for fun interactive fetch and play sessions with your four legged friend but is not indestructible. Happy Pet advise that the dog toy is examined regularly for wear and tear and replaced when required.

Cut Off Time

Order by 2pm for same day dispatch - Monday to Friday (Excluding Bank Holidays)

Please Note: Direct/Palletised Delivery items may take longer.

Orders Under £49

Standard Delivery (2-3 working days) - £3.99
Express Delivery (1-2 working days) - £5.99.

Orders Over £49

Standard Delivery (2-3 working days) - FREE!
Express Delivery (1-2 working days) - £2.99.

Timeframes are for standard mainland UK addresses only excluding NI, Scottish Highlands & Islands.

Palletised Deliveries

Some large oversize products, typically items weighing more than 30kg, may require delivery via pallet and as such will arrive as a kerbside delivery only. The drivers in these instances are unfortunately not permitted to assist with the pallet beyond the drop off, and cannot aid in bringing packages into the property.

Pond Planet will contact you to book in delivery on a suitable working day. Delivery will generally take place between 9am and 5pm. To ensure there are no delays with delivery, please include a contact number when placing the order.

Pond Plant Deliveries & Surcharge

Pond plants are subject to a £5.00 delivery surcharge. Pond plants are sent directly from our supplier to make sure the plants you receive are fresh and in great condition. There is no limit on how many you can order for a single delivery charge. This charge is in addition to any other carriage costs for items sent directly from Pond Planet. Please allow 5 -10 working days for delivery.

Returns

If for any reason you are not satisfied with your purchase from Pond Planet, you may return the product(s) to us within 14 days of the purchase date for a refund or exchange.

Goods must be returned in perfect and unused condition, in their original packaging. The buyer must ensures that the goods are securely and adequately packed to avoid damage and the purchaser pays all postage costs. We recommend that products are returned by recorded delivery or by a carrier that requires a signature. Pond Planet accepts no responsibility for goods returned to us unless signed proof can be provided.