Exo Terra BioDrain Terrarium Draining Substrate is a natural, non-organic substrate that allows excellent drainage of the terrarium. It will not rot or decompose like other natural substrates.

The optional BioDrain Terrarium Draining Mesh will keep the BioDrain Terrarium Draining Substrate separated from the decorative terrarium top-layer substrate and prevent the different substrates from mixing and contaminating the water. The BioDrain Terrarium Draining Substrate will function as a biological filtration system. The clean terrarium water can then be circulated in waterfalls, the Exo Terra Rain System or Dripping Plants. Use Bio Clean (formally known as Biotize) to speed up biological filtration capabilities.

1. Wash the Bio Drain Terrarium Draining Substrate thoroughly and spread it evenly in the terrarium.
2. Create a water part by removing substrate in the desired location, then cover the substrate entirely with the Bio Drain Terrarium Draining Mesh.
3. Add a biological substrate like Plantation Soil on the terrestrial (land) area.
4. Add an aquatic substrate like Turtle Pebbles or Riverbed Sand to the water part and add water.

Cut Off Time

Order by 2pm for same day dispatch - Monday to Friday (Excluding Bank Holidays)

Please Note: Direct/Palletised Delivery items may take longer.

Orders Under £49

Standard Delivery (2-3 working days) - £3.99
Express Delivery (1-2 working days) - £5.99.

Orders Over £49

Standard Delivery (2-3 working days) - FREE!
Express Delivery (1-2 working days) - £2.99.

Timeframes are for standard mainland UK addresses only excluding NI, Scottish Highlands & Islands.

Palletised Deliveries

Some large oversize products, typically items weighing more than 30kg, may require delivery via pallet and as such will arrive as a kerbside delivery only. The drivers in these instances are unfortunately not permitted to assist with the pallet beyond the drop off, and cannot aid in bringing packages into the property.

Pond Planet will contact you to book in delivery on a suitable working day. Delivery will generally take place between 9am and 5pm. To ensure there are no delays with delivery, please include a contact number when placing the order.

Pond Plant Deliveries & Surcharge

Pond plants are subject to a £5.00 delivery surcharge. Pond plants are sent directly from our supplier to make sure the plants you receive are fresh and in great condition. There is no limit on how many you can order for a single delivery charge. This charge is in addition to any other carriage costs for items sent directly from Pond Planet. Please allow 5 -10 working days for delivery.

Returns

If for any reason you are not satisfied with your purchase from Pond Planet, you may return the product(s) to us within 14 days of the purchase date for a refund or exchange.

Goods must be returned in perfect and unused condition, in their original packaging. The buyer must ensures that the goods are securely and adequately packed to avoid damage and the purchaser pays all postage costs. We recommend that products are returned by recorded delivery or by a carrier that requires a signature. Pond Planet accepts no responsibility for goods returned to us unless signed proof can be provided.