Use BactoPlus Filter Start at pond start-up, after maintenance and in case of water quality problems.

BactoPlus Filter Start contains a very high concentration of living nitrifying bacteria, with over 800 million bacteria per millilitre of product. The bacteria in BactoPlus products have been specially selected using innovative DNA technology for their beneficial function within a pond. Nitrifying bacteria are responsible for optimum filter performance in a ponds biological filtration, their activity creates a healthy environment for both fish and plants. The use of BactoPlus Filter Start allows you to quickly establish a colony of bacteria in new pond filters or maintain a colony in existing filtration.

Best results are achieved when combining BactoPlus Filter Start and BactoPlus Activator Gel. This product activates bacteria in the pond environment and will help to create a healthy pond without unwanted algae. For filter maintenance and removal of sludge and residue you can use BactoPlus BSO Sludge Buster.

Dosage:
In case of filter start-up or raised ammonia and/or nitrite values: Add 15ml per 1,000 litre of water each day for 3 consecutive days.

After cleaning the filter or after water changes: Add 10ml per 1,000 litres of water each day for 5 consecutive days.

Maintenance: Add 10ml per 1,000 litres of water each week.

Temperature of the water should be at least 10°C, if temperature is below 10°C dosage should be doubled. Shake well before use. Switch off UV and ozone equipment for at least 24 hours after administering the product. The cap contains 15ml. Store frost free and out of reach of children.

Cut Off Time

Order by 2pm for same day dispatch - Monday to Friday (Excluding Bank Holidays)

Please Note: Direct/Palletised Delivery items may take longer.

Orders Under £49

Standard Delivery (2-3 working days) - £3.99
Express Delivery (1-2 working days) - £5.99.

Orders Over £49

Standard Delivery (2-3 working days) - FREE!
Express Delivery (1-2 working days) - £2.99.

Timeframes are for standard mainland UK addresses only excluding NI, Scottish Highlands & Islands.

Palletised Deliveries

Some large oversize products, typically items weighing more than 30kg, may require delivery via pallet and as such will arrive as a kerbside delivery only. The drivers in these instances are unfortunately not permitted to assist with the pallet beyond the drop off, and cannot aid in bringing packages into the property.

Pond Planet will contact you to book in delivery on a suitable working day. Delivery will generally take place between 9am and 5pm. To ensure there are no delays with delivery, please include a contact number when placing the order.

Pond Plant Deliveries & Surcharge

Pond plants are subject to a £5.00 delivery surcharge. Pond plants are sent directly from our supplier to make sure the plants you receive are fresh and in great condition. There is no limit on how many you can order for a single delivery charge. This charge is in addition to any other carriage costs for items sent directly from Pond Planet. Please allow 5 -10 working days for delivery.

Returns

If for any reason you are not satisfied with your purchase from Pond Planet, you may return the product(s) to us within 14 days of the purchase date for a refund or exchange.

Goods must be returned in perfect and unused condition, in their original packaging. The buyer must ensures that the goods are securely and adequately packed to avoid damage and the purchaser pays all postage costs. We recommend that products are returned by recorded delivery or by a carrier that requires a signature. Pond Planet accepts no responsibility for goods returned to us unless signed proof can be provided.