ProRep Straw Bedding can be used for tortoises as well as many other large snakes and lizards that originate from arid habitats.

ProRep Straw Bedding is a 100% natural substrate produced in the UK that is used in enclosures which require a dry substrate. The straw is collected after harvesting and chopped before being compressed into a safe, non-toxic pellet. If straw pellets get wet then they break down into a harmless, soft fibrous material and can be safely eaten. Because they break down they are not likely to cause impaction if eaten.

DIRECTIONS:
Spread the substrate evenly over the bottom of the enclosure to a depth of at least 1-2" (2.5-5cm). Spot-clean daily and completely replace every two or three weeks, or more frequently if it becomes heavily soiled or wet. This substrate should not be used wet. If you are using an under-tank heat mat as your heat source, do not use a thick layer of Straw Bedding as this may cause the heat mat to overheat. Please refer to the heat mat manufacturer's instructions for more information.

Cut Off Time

Order by 2pm for same day dispatch - Monday to Friday (Excluding Bank Holidays)

Please Note: Direct/Palletised Delivery items may take longer.

Orders Under £49

Standard Delivery (2-3 working days) - £3.99
Express Delivery (1-2 working days) - £5.99.

Orders Over £49

Standard Delivery (2-3 working days) - FREE!
Express Delivery (1-2 working days) - £2.99.

Timeframes are for standard mainland UK addresses only excluding NI, Scottish Highlands & Islands.

Palletised Deliveries

Some large oversize products, typically items weighing more than 30kg, may require delivery via pallet and as such will arrive as a kerbside delivery only. The drivers in these instances are unfortunately not permitted to assist with the pallet beyond the drop off, and cannot aid in bringing packages into the property.

Pond Planet will contact you to book in delivery on a suitable working day. Delivery will generally take place between 9am and 5pm. To ensure there are no delays with delivery, please include a contact number when placing the order.

Pond Plant Deliveries & Surcharge

Pond plants are subject to a £5.00 delivery surcharge. Pond plants are sent directly from our supplier to make sure the plants you receive are fresh and in great condition. There is no limit on how many you can order for a single delivery charge. This charge is in addition to any other carriage costs for items sent directly from Pond Planet. Please allow 5 -10 working days for delivery.

Returns

If for any reason you are not satisfied with your purchase from Pond Planet, you may return the product(s) to us within 14 days of the purchase date for a refund or exchange.

Goods must be returned in perfect and unused condition, in their original packaging. The buyer must ensures that the goods are securely and adequately packed to avoid damage and the purchaser pays all postage costs. We recommend that products are returned by recorded delivery or by a carrier that requires a signature. Pond Planet accepts no responsibility for goods returned to us unless signed proof can be provided.