When someone visits our website our server collects standard Internet log information on their browser and IP address. This information is collected by our server software, does not contain personal information and we make no attempts to find out the identities of those visiting the site.
We use 'cookies' to allow aspects of our site to function. These tiny text files are stored on your computer and contain encrypted text which identifies you as a customer. These cookies are essential to the functioning of our site and if you turn off cookies in your web browser you will be unable to purchase items online. If you would prefer to place your order by telephone please call us on 01642 612419.
We use Google Analytics to help us analyse the behaviour of customers on the site. This analytical tool creates a number of cookies which contain information that identifies your computer in anonymous form. We closely follow the Google Analytics terms of service and do not store any personally identifiable information in this system or in these cookies. However, if you wish to opt-out of being recorded in this way, you may do so on Google's site. Please note that disabling this service will set a cookie to do so.
Pond Planet Ltd uses user behavioural targeting to optimise the advertising we show you so that it is as relevant to you as we can possibly make it. This enables us to show you adverts based on your historical browsing on the Pond Planet Ltd site. If you'd like to opt out of this targeting then please visit disable cookies when browsing our site.